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Shadow Failed Error Code 120 Xenapp 6.5

in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT Admin Business User DOWNLOAD Symptoms or Error Shadow Failed. Error Code 120. Solution Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.Complete the following steps to resolve the error: On the non-working server open reg key: HKLM\Software\Wow6432Node\Citrix\Install. Look for a Binary entry called Setting. Note: If this entry is not present, shadowing will not work. On a working server, open reg key: HKLM\Software\Wow6432Node\Citrix\Install. Look for a Binary entry called Setting, as shown in the screen shot:   Note the binary number on the working server and on the non-working server; create the binary entry called Setting at: HKLM\Software\Wow6432Node\Citrix\Install. Enter the number from the working server in the non-working server. Problem Cause Typically this would be caused by the user having multi-monitors Additional Resources CTX125693 - Error: Shadow failed. Error Code 7044 and 120CTX126894 - A Multi-Monitor Published Desktop Session on XenApp Appears as Single Monitor Session Disclaimer Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. Applicable Products XenApp 6.5 for Windows Server 2008 R2XenApp 6.0 for Windows Server 2008 R2 Citrix Support Automatic translation This article was translated by an automatic translation system and was not reviewed by people. Citrix provides automatic translation to increase access to support content; however, automatically-translated articles may can contain errors. Citrix is not responsible for inconsistencies, errors, or damage incurred as a result of the use of automatically-translated articles. CANCEL Soutien Citrix Traduction automatique Cet article a été traduit à l'aide d'un système de traduction automatique et n'a pas été relu. Citrix a recours à la traduction automatique afin d'améliorer l'accès au contenu de ses pages de support ; cependant, les articles traduits automatiquement peuvent contenir des erreurs. Citrix ne peut être tenu responsable des incohérences, des erreurs ou des dommages causés par l'utilisation des articles traduits de facon automatique. ANNULER Supporto Citr

Developer Network (CDN) ForumsCitrix Insight ServicesCitrix ReadyCitrix Success KitsCloud Provider PackCloudBridgeCloudPlatform (powered by Apache CloudStack)CloudPortalDemo CenterDesktopPlayerEdgeSightEducationForum PrototypeHDX MonitorHDX RealTime Optimization PackHotfix Rollup PackJapanese ForumsKnowledge Center FeedbackLicensingLTSRNetScalerNetScaler E-Business CommunityNetScaler Gateway (Formerly Access Gateway)Profile ManagementProof of Concept KitsProvisioning ServerQuick Demo ToolkitReceiver, Plug-ins, and Merchandising ServerSecure GatewayShareFileSingle Sign-On (Password Manager)SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support http://support.citrix.com/article/CTX134090 Forums Products XenApp XenApp 6.0 for Windows Server 2008 R2 XenApp 6.0 for Windows Server 2008 R2 - General Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Cannot shadow users http://discussions.citrix.com/topic/261765-cannot-shadow-users-sessions-error-code-120/ sessions, Error code 120 Started by Gadi Feldman , 25 March 2010 - 06:35 AM Login to Reply Page 1 of 3 1 2 3 40 replies to this topic Gadi Feldman Members #1 Gadi Feldman 53 posts Posted 25 March 2010 - 06:35 AM Hi,When a user with permissions to shadow user's sessions tries to shadow some session (via the console or the shadow taskbar. Users do not need to accept the connection) he got Shadow failed. Error code 120.There is also an event in the event viewer:Log Name: ApplicationSource: Desktop Window ManagerDate: 3/24/2010 5:54:47 PMEvent ID: 9009Task Category: NoneLevel: InformationKeywords: ClassicUser: N/AComputer: Citrix1.domain.comDescription:The Desktop Window Manager has exited with code (0x40010004)Event Xml: 9009 4

Telephony: Riverlite Clarity Service Management: Riverlite Enhance Infrastructure Management: Riverlite Ensure Proactive Monitoring: Riverlite Insight Private Cloud Managed Services: Riverlite vCloud Sectors Case http://www.riverlite.co.uk/blog/xenapp-shadow-failed-error-120/ Studies Blog Riverlite Managed IT Services Blog XenApp Shadow Failed - Error 120 by Simon Barnes on 14/06/12 22:01 Tweet Recently a customer raised a support incident https://www.experts-exchange.com/questions/27674887/Citrix-XenApp-6-5-Shadow-Error-7044-when-shadowing-certain-users.html requesting further information on why when trying to shadow a XenApp session on any apple device (iphone/ipad/mac) they were receiving the error when trying to initiate a shadow failed shadow session: Shadow failed: Error Code 120 as illustrated in the screenshot below: Naturally our first instinct was to check that the Citrix Receiver was up to date on the devices. The latest version of the Citrix Receiver can be found on the Citrix website or by following the link below: http://www.citrix.com/lang/English/lp/lp_2309126.asp?ntref=DLpromo1a However after checking shadow failed error the apple clients to make sure they were on the latest version of the Citrix Receiver compared to the Citrix website I could confirm the receiver was up to date. We tested this in our lab and could succesfully shadow iPads, iPhones and Mac devices, using the same policies and configuration that is present at the customer's site. A while back Citrix published some information regarding XenApp and shadowing when using multiple monitors, namely that limitations within RDS prevent this functionality in XenApp 6.x. I checked with the customer and sure enough they were trying to shadow these devices from a multi-monitor system. If either the shadower or the shadowee had a duel screen setup they would return one of the following error codes: Shadower: Shadow failed: Error code 120 (Error 120 – This function is not supported on this system) Shadowee: Shadow failed: Error code 7044 (Error 7044 – The request to control the another session remotely was denied) Changing this to

a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Courses Vendor Services Groups Careers Store Headlines Website Testing Experts Exchange > Questions > Citrix XenApp 6.5, Shadow Error 7044 when shadowing certain users Want to Advertise Here? Solved Citrix XenApp 6.5, Shadow Error 7044 when shadowing certain users Posted on 2012-04-13 Citrix Windows Server 2008 Remote Access 1 Verified Solution 4 Comments 5,992 Views Last Modified: 2013-06-20 OVERVIEW Have Citrix XenApp 6.5 Running on Server 2008 R2 SP1 Running in environment with domain controller (on separate server) Users that cannot be shadowed are running Win7 Pro Users that cannot be shadowed are running multiple monitors Other users are running both Win7 Pro and XP Pro Other users are running multiple monitors Other users CAN be shadowed without error PROBLEM STEPS Log into Citrix Server Open Citrix App Center Go to the server > Find User Right Click > Shadow - BOOM! There is the error : "Shadow Failed. Error code 7044 - The request to control the session was denied" OTHER INFO THAT MAY BE HELPFUL In Active Directory the user is set to allow remote control, and interact without requiring permission. The user is not "seeing" any pop up on their screen asking for permission to control their session. 0 Question by:tech911 Facebook Twitter LinkedIn Google LVL 3 Active 2 days ago Best Solution bytech911 Update: We have narrowed the problem down to the fact that if the user or the admin have multiple monitors, you get the 7044 error or the 120 error if you are an admin with multiple monitors set to Go to Solution 4 Comme

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Shadow Failed Error p Developer Network CDN ForumsCitrix Insight ServicesCitrix ReadyCitrix Success KitsCloud Provider PackCloudBridgeCloudPlatform powered by Apache CloudStack CloudPortalDemo CenterDesktopPlayerEdgeSightEducationForum PrototypeHDX MonitorHDX RealTime Optimization PackHotfix Rollup PackJapanese ForumsKnowledge Center FeedbackLicensingLTSRNetScalerNetScaler E-Business CommunityNetScaler Gateway Formerly Access Gateway Profile ManagementProof of Concept KitsProvisioning ServerQuick Demo ToolkitReceiver Plug-ins and Merchandising ServerSecure GatewayShareFileSingle Sign-On Password Manager SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support Forums Products XenApp XenApp for Windows Server XenApp for - x Javascript Disabled Detected You currently have javascript disabled Several functions may not work Please re-enable javascript to access full functionality Shadow failed Error code Started by

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Shadow Failed Error p Languages log in to start download xE CD LOGIN Don x t have an account Create one here Or Continue As Guest Which best describes you IT Admin Business User DOWNLOAD Symptoms or Error When trying to shadow a session with XenApp and later versions the following error message is displayed to the shadower if either the shadower or the shadowee is configured to use multiple monitors Multi-monitor configuration on shadower Shadow failed Error code Error This function is not supported on this system img Multi-monitor configuration on shadowee Shadow failed Error code Error - The

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Shadow Failed Error Code Error Access Is Denied p p p HomeLibraryWikiLearnGalleryDownloadsSupportForumsBlogs Ask a question Quick access Forums home Browse forums users FAQ Search related threads Remove From My Forums Answered by RDS session remote control for users Windows Server Remote Desktop Services Terminal Services Question Sign in to vote Our case is simple we have a domain with a Windows R domain controller and a Remote Desktop Services server with Windows R Domain users who were added to a href http support citrix com article CTX http support citrix com article CTX a a security group can connect and

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Shadow Failed Error Code p CTX - Error shadow failed An attempt has been made to connect to a session whose video mode is not supported by the current client shadow failed error code This document was published at http support citrix com kb entry jspa externalID CTX Document ID CTX Created on Sep p Citrix Error p Updated Oct Products Citrix MetaFrame XP for Microsoft Windows Citrix MetaFrame XP shadow failed error code this function is not supported on this system for Microsoft Windows Citrix MetaFrame XP for Microsoft NT Server Terminal Server Edition Citrix MetaFrame for Microsoft Windows